PS/403/BCH Sc4 / A2 Witness Care Officer

Location: Hatfield
Role: Police Staff
Department: BCH Criminal Justice and Custody
Closing Date: 30-04-19
An opportunity has arisen to work within the collaborated BCH Administration of Justice Team as a Witness Care Officer.

The role holder will be responsible for the effective provision of efficient Witness Care support to victims and witnesses in cases prosecuted through the Criminal Justice System. This work is vital to ensure that offenders are brought to justice.

You will provide a broad range of administrative support to facilitate and coordinate the attendance of witnesses at Court where they are required to give evidence, acting as a single point of contact to provide hearing updates to victims and witnesses, within prescribed timelines and in accordance with the Victims' Code of Practice and the Witness Charter. You will process incoming queries and information from a variety of different sources, in an expedient manner, providing professional advice in relation to Witness Care processes where appropriate.

The successful candidate will be able to demonstrate proven customer service skills.

For further information or an informal discussion please contact the Head of Criminal Justice, Carole Ward on 01707 806502 or Unit Manager Wendy Watts on 01707 806790.

For the purposes of the application you will be expected to provide evidence against the four Personal Qualities below and the Entry Requirements:

• We are emotionally aware
• We take ownership
• We are collaborative
• We deliver, support and inspire

There is a word count limit of 500 words per section and you are expected to provide specific examples to evidence the above. Applicants are strongly encouraged to read the attached guide to completing a competency-based application.

Please note, if you are shortlisted for interview you will be expected to provide evidence against all 6 Personal Qualities and the Entry Requirements stipulated in the role profile.

**All applications must be submitted through our online recruitment website by clicking the apply button below**

**Please note that this advert will be live to redeployees throughout the recruitment of this advert. Any redeployee that applies will only need to evidence against the minimum entry requirements of the role profile. To do this if you are a redeployee, write ‘Redeployee’ in the other competency boxes and just complete your evidence against the minimum entry requirements in the relevant box. Redeployees will take priority over other candidates at any point during the recruitment process up until a final offer is produced and you will be notified if this happens.**

Click here to apply.