Police Staff

Vital support to the Force

It takes a team of around 3700 people to keep Hertfordshire safe, and that includes a huge variety of personnel. Behind the scenes at Hertfordshire Constabulary, you’ll find staff in hundreds of different professions, from Finance Officers and Crime Analysts, to Administrators and IT specialists. They all play a central role in making sure our organisation runs smoothly.

About the jobs

Within the police staff, there are roles in four key areas:

Business Support

Provides administrative, clerical and general support to teams across the Constabulary. Example roles include: Business Support Assistants, Intelligence Support Officer, and Research Officers.


Directly supports police operations. Example roles include: Communications Operator, Facial Imaging Officer, Fingerprint Trainee, and Police Community Support Officer (PCSO).


Provides technical support for the organisation’s machinery and equipment. Example roles include: IT Technician and Vehicle Technician.


Specialist roles requiring relevant professional qualifications.

We have flexible working arrangements, offering everything from part-time jobs and job shares to full-time roles. Whatever your skill-set we’d like to talk to you – and we’re looking for people who represent the community in which they live and work.

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Eligibility criteria

We welcome applications from people of all different backgrounds, cultures, religions, ages, gender and sexual orientation. However, there are some eligibility conditions that all applicants will need to meet, so you need to check that you meet our requirements before submitting an application.

You need to be 18 or over to apply, and applicants should be British Citizens, or passport holders from a full EU Member State. You can also apply if you’re a Commonwealth citizen or foreign national who is resident in the UK with indefinite leave to remain. All applicants must have been resident in the UK for the three years immediately preceding application.

If you have a criminal record, this doesn’t mean you’re automatically ineligible; it depends on the nature of your conviction. Please declare any caution or conviction on your application form. If you have any questions on this, you can contact HREnquiries@Herts.pnn.police.uk for advice.

Minimum entry requirements

Each Police Staff role has its own minimum entry criteria, as shown on the role profile for each specific vacancy advertised. You will be asked to complete your application against the minimum entry requirements and personal qualities for the role. So, please ensure that you read the role profile and check you meet these requirements, before making your application.

Pre-employment checks

If you’re successful in the selection process, you’ll receive a conditional offer, and you will be be required to pass a medical, provide a three-year reference history and pass a security vetting process. You can find more detail on this in our Applicant help section, and it’s essential that you read this.

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Pay and benefits

Your pay level is dependent on the grade of your role, but several benefits are available to all our police staff. Please click here for full details of the pay scale at Hertfordshire Constabulary.

You will be eligible to join the Local Government Pension Scheme (LGPS). This is a contributory Career Average Revalued Earnings (CARE) scheme to which the Constabulary as the employer contributes to as well.

As a full time member of staff, we’ll offer you 178 hours of annual leave (24 days), which can increase to anything up to 222 hours (30 days), dependent on your grade, hours of work and length of service. You will also receive 8 days of public holidays. Your annual leave entitlement will be confirmed when you begin your role.

Some Police Staff roles will require you to work a shift pattern, for which you may receive an additional allowance. Please refer to each advertised vacancy for more information.

We give people the support they need to make a positive contribution to our services. For all the benefits you’ll receive as part of Hertfordshire Police, see our Working with us section.

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Application stages

To apply for a Police Staff vacancy, you will need to complete an online application form. You will need to provide evidence of your ability against the minimum entry criteria for the role, as well as demonstrating that you have the specified personal qualities. See here for an example role profile.

Applications will then be shortlisted, and if you’re successful at this stage, you will be invited to an interview. For some roles there may also be additional assessments involved, and you’ll be notified about those if that’s the case.

For a thorough guide to our recruitment process and pre-employment checks, see our Applicant Help section. It’s essential that you read this.

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Available roles

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Key questions

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